Verification

• What is the verification process?
  To complete verification, provide: – A government-issued ID (front and back) – A recent proof of address (utility bill or bank statement within 6 months) – Proof of your deposit method, if applicable (masked credit card, e-wallet profile, or bank transfer confirmation) Email all documents to docs@inefex.com. Processing usually takes up to 3 business days.
• How can I submit documents through the platform?
  Start by logging in to your account. Go to My Profile, then click on Upload Documents. From there, choose the type of document and select the file using the Browse button.
• What qualifies as proof of identity?
  Proof of identity refers to an official document used to confirm your identity during account verification. Accepted forms include a valid passport, national ID card, or driver’s license
• What qualifies as valid proof of residence?
  A valid proof of residence includes documents like a utility bill or a bank statement that shows your full name and physical address. The document should be dated within six months.
• What is the purpose of the Assessment of Appropriateness?
  The assessment is a short questionnaire completed during registration. It helps evaluate your experience and understanding of CFD trading to ensure our services are appropriate for your level of knowledge.
• Why is document submission required?
  Providing verification documents is a regulatory requirement. It ensures compliance with anti-fraud and security standards, and helps us confirm the identity of each client before account access is fully granted.
• Do I need to submit my ID again for every transaction?
  No, once your verification documents are approved, you won’t need to resubmit them for future deposits or withdrawals—unless new documentation is required due to changes, such as using a new payment method.
• What are the next steps after my account is verified?
  Once your account is verified, you can access all trading features on the platform. You may explore the platform independently, reach out to your Account Manager for support, or review educational resources available in the Education section.